Servicing your Mercedes-Benz
to the back of your mind

* Exclusions from the Mercedes-Benz Scheduled Service Plan

The Mercedes-Benz Scheduled Service Plan shall not include or provide under its liability the following:

a) Additional servicing or maintenance, parts or lubricants to perform maintenance not detailed in the vehicle service schedule or recommended by Mercedes-Benz

b) Warrants of Fitness

c) Vehicle registration and government licensing requirements

d) Items subject to normal wear and tear including tyres, wheel alignments, brakes, wiper blades, oil top-ups, bulb replacement, suspension components

e) Consequential damage due to neglect in relation to periodic and scheduled servicing

f) Breakages - glass, lenses, mirrors

g) Paint - touch-up of stone chips, repair of damage to body and wheels

h) Costs to the repair of items or assemblies not standard to the vehicle or non-genuine parts installed by the owner

i) Damage - any damage caused by the owner/driver

Please refer to your warranty manual for further details.


* Transfer of Mercedes-Benz Scheduled Service Plan

The Mercedes-Benz Scheduled Service Plan will be transferable provided the vehicle is on-sold through an authorised Mercedes-Benz Dealership. Vehicles sold privately or through non-authorised dealerships will not maintain the Mercedes-Benz Scheduled Service Plan.



Mercedes-Benz NZ

    • New Cars
      • A-Class
      • B-Class

        B-Class

        Select bodystyle

        The B-Class

        The compact sports tourer - from Mercedes-Benz

      • C-Class

        C-Class

        Select bodystyle
      • CL-Class

        CL-Class

        Select bodystyle

        The CL-Class Coupé

        Nothing but the best

      • CLC Coupé

        CLC Coupé

        Select body

        The CLC Coupé

        An exceptional form. For a fast-moving lifestyle.

      • CLS-Class
      • E-Class
      • GL-Class

        GL-Class

        Select bodystyle

        The GL-Class Off-Roader

        Off-road driving with an on-road feel

      • M-Class
      • R-Class
      • S-Class
      • SL-Class
      • SLK-Class
      • SLS-AMG
      • Viano
    • Approved Pre-Owned
    • Financial Services
    • Ownership & Servicing